Privacy Policy

  

Privacy Policy

1. About Us

We are 3 Y Connect Limited. We own the application ScanNGet. Our registered office is 18, Ezekia Papaioannou str, Office 104, 1075 Lefkosia, Cyprus. Our company number is HE 400299.

We are committed to protecting and respecting your privacy.

We will:

ü always keep your information safe and private; 

ü never sell your information; and 

ü allow you to manage and review your marketing choices at any time.

2. Why do I need to read this notice?

We will collect your personal information when you use:

· our website at www.scannget.com;

· the ScanNGet app; or

· any of the services you can get access to through the ScanNGet app or website (our services). 

Under data protection law, we are what is known as the 'data controller' of your personal information. 

This policy contains important information

This document explains what information we collect, how we use it, and your rights if you want to change how we use your personal information. If you have concerns about how we use your personal information, you can contact us at support@scannget.com.

3. What information do you collect about me?

We collect different types of information from you and others

The table below explains what personal information we collect and use. 

   

Type of Information


Details

 

Information you give us


We collect information you provide when you:

  

✓ fill in any forms;

  

✓ correspond with us;

  

✓ register to use the ScanNGet app;

  

✓ open an account or use any of our services;

  

✓ take part in online discussions, surveys or   promotions;

  

✓ speak with a member of our customer support   team (either on the phone or through the ScanNGet app);

  

✓ enter a competition; 

  

✓ contact us for other reasons; or

 


✓ upload a receipt via the application.

      

We will collect the following information:

  

✓ your name, address, and year of birth;

  

✓ your email address, phone number and   details of the device you use (for example, your phone, computer or tablet);

  

✓ your username, password and other   registration information;

 


✓ Store details, receipt details and   purchases (from receipts you have uploaded);

  

✓ details of your bank account, including the   account number, sort code and IBAN;

  

✓ records of our discussions, if you contact   us or we contact you; and

  

✓ your photo (only if you upload one).

     

Information from your device


Whenever you use our website or the ScanNGet   app, we collect the following information:

  

✓ technical information, including the   internet protocol (IP) address used to connect your computer to the internet,   your log-in information, the browser type and version, the time-zone setting,   the operating system and platform, the type of device you use, a unique   device identifier (for example, your device's IMEI number, the MAC address of   the device's wireless network interface, or the mobile phone number used by   the device), mobile network information, your mobile operating system, the   type of mobile browser you use and so on;

  

✓ information about your visit, including the   links you have clicked on, through and from our site (including date and   time), services you viewed or searched for, page response times, download   errors, length of visits to certain pages, page interaction information (such   as scrolling and clicks), and methods used to browse away from the page;

  

✓ information stored on your device,   including if you give us access to contact information from your address   book, log-in information, photos, videos or other digital content, check-ins   (sometimes, we call this content information). The ScanNGet app will regularly   collect this information in order to stay up to date.

     

Information from social media


If you allow us to, we will collect   information such as friends lists from Facebook or similar information from   other online accounts. 

4. What is your legal basis for using my information?

We must have a legal basis (a valid legal reason) for using your personal information. Our legal basis will be one of the following.

  • Keeping      to our contracts and agreements with you

We need certain personal information to provide our services and cannot provide them without this information. 

  • Legal      obligations

In some cases, we have a legal responsibility to collect and store your personal information (for example, under money-laundering laws we must hold certain information about our customers).

  • Legitimate      interests

We sometimes collect and use your personal information, or share it with other organisations, because we or they have a legitimate reason to have it and this is reasonable when balanced against your right to privacy. 

  • Consent

Where you've agreed to us collecting your information, for example by using the ScanNGet app or when you have ticked a box to indicate you are happy for us to use your personal information in a certain way.

We have explained more about how we use your personal information in the How do you use my information? section below.

5. How do you use my information?

We collect your information so we can provide the best service, tell you about products and services you may be interested in, and meet our legal obligations.

  • Providing      our services

We use your personal information to give you details of our products and services.

We also use your personal information to contact you by phone and provide you with customer support services. We may record these calls, but only for internal training and quality-control purposes.

The types of information we use are:

o information you have given us; and 

o information from third parties (as explained in the What information do you collect about me? section above). 

  • Protecting      against fraud

We use your personal information to check your identity to protect against fraud, keep to financial crime laws and to confirm that you are eligible to use our services. 

The types of information we use are:

o information you have provided;

o information from your device; and/or

o information from third parties.

  • Marketing      and providing new products and services that might interest you

We use your personal information to do the following:

o provide you with information about other goods and services we offer that are similar to those you have already used or asked about;

o provide you with information about our goods or services, and our partner's promotions or offers, which we think you might be interested in. To help us do so, we may use information we hold about you in order to better understand your interests. You can opt out of this by contacting us through the ScanNGet app or sending us an email at support@scannget.com;

o if you agree, allow our partners and other organisations to provide you with information about their goods or services;

o measure or understand the effectiveness of our advertising, and provide relevant advertising to you; or

o process applications for products and services available through us, and make decisions about whether to approve applications.

Remember, you can ask us to stop sending you marketing information by adjusting your marketing choices (the Do you use my information for marketing? section below explains how to do this).

The types of information we use are:

o information you have provided;

o information from your device; and/or

o information from third parties. 

Here's an example of how we use your personal information for marketing

If you are a ScanNGet customer, we may contact you about optional extras or promotional offers. We may use information we gather about you through your use of our services to tailor these offers to you.

Our legal basis would be one or both of the following:

o legitimate interests (to develop our products and services, define types of customers for new products or services, and to be efficient about how we meet our legal and contractual duties); and/or

o consent (for you to receive marketing from other organisations).

  • To keep      our services up and running

We use your personal information to manage the ScanNGet app, (including troubleshooting, data analysis, testing, research, statistical and survey purposes), and to make sure that content from our application is presented in the most effective way for you and your device. 

We also use your personal information to allow you to take part in interactive features of our services, to tell you about changes to our services, and to help keep our website and the ScanNGet app safe and secure.

The types of information we use are:

o information you have provided; and/or 

o information from your device. 

Here's an example of how we use your personal information to run our services

If any changes we make to our services affect you, we'll normally contact you using the email address you gave us when you signed up, or through the ScanNGet app, to tell you about the changes.

The legal basis would be one or both of the following:

o keeping to contracts and agreements between you and us; and/or

o legitimate interests (to be efficient about how we meet our obligations and keep to regulations that apply to us).

  • Helping      with social interactions

We use your personal information to help social interactions through our services or to add extra functions in order to provide a better experience.

The types of information we use are:

o information you have provided; and/or

o information from your device. 

  • Meeting      our legal obligations, enforcing our rights and other legal uses

We may need to share information about you: 

o with other organisations (for example, fraud prevention agencies); 

o if this is necessary to meet our legal obligations or in connection with legal claims; and/or 

o to help detect or prevent crime. 

You can find out more in the Do you share my information with anyone else? section below. 

The types of information we may share include:

o information you have provided; 

o information from your device; 

o information from third parties; and/or

o social media information. 

Our legal basis would be one or more of the following:

o legitimate interests (to keep to laws and regulations that apply to us);

o legal obligations; and/or

o consent (for you to receive marketing from other organisations). 

6. How do you use my information for marketing?

If you sign up to our services, we will assume you want us to contact you by post, email and phone (including text message) with offers and promotions. We may use the information we have collected about you in order to tailor our offers to you.

You can adjust your preferences or tell us you don't want to hear from us, at any time. Just use the 'Contact Us' section within the 'Profile' section of the ScanNGet app or click on the unsubscribe links on any marketing message we send you.

We won't pass your details on to any organisations outside the 3YConnect Company for their marketing purposes without your permission. You can find out more in the Do you share my information with anyone else? section.

7. What are my rights?

   

Your right


What it means

 

You have the right to be informed about how   we use your personal information.


We provide this privacy notice to explain   how we use your personal information.

 

You can ask to see the personal information   we hold about you (this is called making a ‘data subject access request’, or   DSAR for short). You can also ask for information about what information we   process and why.


If you make a DSAR, we will provide a copy   of the personal information we hold about you. We can’t give you any   information about other people, information which is linked to an ongoing   criminal or fraud investigation, or information which is linked to settlement   negotiations with you. We also won't provide you with any communication we've   had with our legal advisers.

 

You can ask us to correct your personal   information if you think it's wrong.


You can have incomplete or inaccurate   information corrected. Before we update your file, we may need to check the   accuracy of the new information you have provided.

 

You can ask us to delete your personal   information.


You can ask us to delete your personal   information if:

  

✓ there's no good reason for us to continue   using it;

  

✓ you gave us consent to use the information   and you have now withdrawn that consent;

  

✓ you have objected to us using the   information;

  

✓ we have used the information unlawfully; or

  

✓ the law requires us to delete the   information.

  

Just to let you know, we may not be able to   agree to your request. We may have to keep certain customer information for   at least six years (we've explained this in more detail below). If you've   closed your ScanNGet account, we may not be able to delete your entire file if   regulatory responsibilities take priority. We will always let you know if we   can't delete your information.

 

You can object to us processing your   personal information for marketing purposes.


You can tell us to stop using your personal   information for marketing.

 

You can object to us processing other   information (if we are using it for legitimate interests).


If our legal basis for using your personal   information is 'legitimate interests' and you disagree with us using it, you   can object.

  

However, if there is an overriding reason   why we need to use the information (for example, legal reasons), we will not   accept your request.

  

If you object to us using information which   we need in order to provide our services, we may need to close your account   as we won’t be able to provide the services.

 

You can ask us to restrict how we use your   personal information


You can ask us to suspend using your   personal information if:

  

✓ you want us to investigate whether it is   accurate;

  

✓ our use of the information is unlawful but   you do not want us to delete it;

  

✓ we no longer need the information, but you   want us to continue holding it for you in connection with a legal claim; or

  

✓ you have objected to us using your   information (see above), but we need to check whether we have an overriding   reason to use it.

 

You can ask us to transfer personal   information to you.


If we can, and are allowed to do so under   regulatory requirements, we will provide your personal information in a   structured, commonly used, machine-readable format.

 

You can withdraw your permission.


If you have given us any consent we need to   use your personal information, you can withdraw your consent at any time by   changing your settings in the ScanNGet app (or sending an email to support@scannget.com).

  

(Note, it will have been lawful for us to   use the personal information up to the point you withdrew your permission).

8. How do I exercise my rights?

To exercise any of your rights set out in the previous section, you can contact us through the ScanNGet app or send us an email at support@scannget.com.

For security reasons, we can't deal with your request if we are not sure of your identity, so we may ask you for proof of your ID.

If you are unhappy with how we have handled your personal information you can complain to the Office of the Commissioner for Personal Data Protection through their website.

9. Do you share my information with anyone else?

3YConnect Limited company

We share your personal information within the 3YConnect Limited company in order to provide you with the best service.

Suppliers

The table below explains which suppliers we normally share your personal information with. 

   

Type of Supplier


Why we share your information

 

Suppliers who provide us with IT, payment   and delivery services


To help us provide our services to you

 

Our banking and financial services partners   and payments networks


To help us provide our services to you -   this includes banking and lending partners, banking intermediaries and   international payment service providers

 

Advertisers


To promote our services (we provide   anonymous information only - for example, 500 men under 30 clicked on their   advert)

 

Analytics providers and search information providers


To help us improve our website (anonymous   information only)

 

Customer service providers, survey providers   and developers


To help us to provide our services to you   (anonymous information only)

 

Communications services providers


To help us send you emails, push   notifications and text messages

Partners who help to provide our services

We may share your personal information with our partners in order to provide you with certain services you have asked us for.

From time to time we may work with other partners to offer you co-branded services or promotional offers, and we will share some of your personal information with those partners. We will always get your consent before sharing your information for these purposes. You can withdraw your consent at any time by contacting us through the ScanNGet app or sending us an email at support@scannget.com.

Our partners will have their own privacy notice explaining how they use your personal information. It's important that you read those privacy notices as well.

For legal reasons

We also share your personal information with fraud-prevention agencies to check your identity, protect against fraud, keep to anti-money-laundering laws and confirm that you are eligible to use our products and services.

Here's an example of when we might share your personal information for legal reasons

If you give us false or inaccurate information and we identify fraud, we will let fraud-prevention agencies know. Law-enforcement agencies may check and use this information.

If fraud is detected, you could be refused certain services, finance or employment. You can contact us through the ScanNGet app to ask for more details of how your information will be used by us and these fraud-prevention agencies.

We may also need to share your personal information with other third-party organisations:

· if we have to do so under any law or regulation; 

· if we sell our business;

· in connection with criminal or fraud investigations; 

· to enforce our rights (and those of customers or others); or

· in connection with legal claims. 

10. How do you protect my personal information?

We store your information on our secure servers.

Any payment transactions carried out by us or our payment-processing providers will be encrypted using Secured Sockets Layer technology or a secure virtual private network.

If you use a password for the ScanNGet app or our website, you will need to keep this password confidential. Please do not share it with anyone.

Unfortunately, providing information online is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee that all information you provide through the ScanNGet app or our website will be secure. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

When you use our services, which include social networking, chat room or forum features, do not share any personal information that you don't want to be seen, collected or used by other users, as this information will become publicly available.

11. How long will you keep my personal information for?

Under anti-money laundering laws, we need to hold information about you and your transactions for five years.

You have the right to redeem your e-money for up to two years after your ScanNGet account is closed. We will therefore hold your information for this long.

Generally, we will not hold your personal information for more than six years after our business relationship with you has ended, unless we need to hold it for longer because of a potential or ongoing claim or another legal reason.

12. How will you keep me updated on how you use my information?

If we change the way we use your personal information, we will update this notice and, if appropriate, let you know by email, through the ScanNGet app or through our website.